These Terms and Conditions (hereinafter, the “T&Cs”) apply to any person (hereinafter, the “User,” and collectively, the “Users”) who wishes to use and/or accesses and/or uses the Payment Services (hereinafter, the “Services”) provided by CONEXIÓN DE ALTURA S.A. (hereinafter, “CONEXIÓN DE ALTURA”) through the Payment Account owned by the User, provided by CONEXIÓN DE ALTURA via the ASTROPAY mobile application, operated by ASTROPAY GLOBAL (IOM) LIMITED (hereinafter, respectively, the “ASTROPAY APP” and “ASTROPAY”).
The User must read, understand, and accept all the conditions set forth in these T&Cs prior to using the Services. Use of the Services through the ASTROPAY APP implies full acceptance of these T&Cs by the User and, therefore, they are binding and mandatory from the moment of such acceptance. Any person who does not agree with and does not accept these T&Cs must refrain from using the Services.
CONEXIÓN DE ALTURA: the company providing the payment services regulated in these T&Cs, legally named CONEXIÓN DE ALTURA S.A., CUIT 30-71745882-2, with registered address at Julio Leónidas Aguirre 455, Mendoza, Argentina.
User: any person registered in the ASTROPAY APP who has accepted the Terms and Conditions of use of the ASTROPAY APP and these T&Cs.
Parties: CONEXIÓN DE ALTURA and the User, jointly.
ASTROPAY APP: the mobile application downloadable on mobile devices (phones), commercially known as “ASTROPAY” or any future replacement name, through which the Services are provided.
User Account: the User’s profile to access the ASTROPAY APP, together with the Personal Password.
Personal Password: the password created by the User to access the ASTROPAY APP and use the Services.
Payment Account: the User’s virtual payment account identified by a Uniform Virtual Key (CVU) and Alias, automatically created by CONEXIÓN DE ALTURA upon registration in the ASTROPAY APP and acceptance of these T&Cs, through which the User can make payments and send/receive transfers.
Services: payment services provided by CONEXIÓN DE ALTURA through the ASTROPAY APP, including transfers, incoming and outgoing funds, withdrawals, deposits, and any other services made available.
CONEXIÓN DE ALTURA is a Payment Service Provider offering payment accounts and is not authorized to operate as a financial institution by the Central Bank of the Argentine Republic.
Funds in Payment Accounts are not bank deposits and do not benefit from guarantees applicable to bank deposits.
CONEXIÓN DE ALTURA will hold Users’ funds in a demand bank account in Argentina, available at all times upon request, subject to regulatory or judicial restrictions.
Users must meet technical requirements, register, and accept these T&Cs.
The User authorizes the use and sharing of personal data for customer records. The User must keep their information updated.
CONEXIÓN DE ALTURA may request updates or documentation and may suspend or cancel services if obligations are not met.
Only individuals with legal capacity and a valid Argentine ID may open accounts.
CONEXIÓN DE ALTURA may reject account applications at its sole discretion.
1. Operations: Users can check balances, transfer funds, make QR payments, deposit, withdraw, and link accounts to other wallets.
Operations depend on the proper functioning of payment systems and third parties.
2. Personal Use: Accounts are for personal use only. The User is responsible for all activity.
3. Irrevocability: Transactions cannot be reversed. The User must verify recipient details.
4. Prohibitions: Accounts must be used only for lawful purposes.
5. Liability: CONEXIÓN DE ALTURA is not responsible for misuse, system failures, internet issues, or unauthorized access due to User negligence.
6. Blocking Funds: Funds may be blocked for security, fraud prevention, or regulatory reasons.
1. Capacity: Only legally capable individuals may use the Services.
2. Term and Termination:
3. Privacy Policy:
Users accept the privacy policy and the collection/use of personal data for service provision, compliance, fraud prevention, and service improvement.
Data may be shared with third parties (e.g., Urbana PSP S.A.S.) and authorities when required.
Data may be stored internationally and retained for at least 10 years.