How we keep the AstroPay network secure

In an increasingly digital world, the security of financial transactions has never been more important. As online payments grow in volume and complexity, so do the risks associated with fraud, unauthorized access, and constantly evolving cyber threats.

At AstroPay, we are committed to providing a secure and seamless payment experience, ensuring that users and businesses can transact with confidence.

Our approach goes beyond basic security and compliance requirements. Whether you’re sending payments across borders, managing business transactions, or using our platform for everyday financial needs, security is embedded into every step of the process—so you can focus on what truly matters.

Here’s how we do it:

Payments Protection

We follow strict financial regulations, including Know Your Customer (KYC) and Know Your Business (KYB) policies, to verify the identity of all users and businesses on our platform. This helps prevent fraudulent actors from entering our network and ensures a secure transaction environment.

We have also implemented several advanced security measures to protect our users, including:

Identity theft prevention:
We use world-class identity verification technology powered by artificial intelligence and machine learning models, along with our own proprietary rules and models.

Behavior monitoring:
We leverage AI-driven and heuristic analysis to track account activity and quickly detect suspicious patterns that may indicate fraud or account takeovers.

Social monitoring:
We actively monitor social platforms to detect and mitigate threats from malicious actors attempting to scam AstroPay users—identifying fraudulent accounts before scams occur.

In addition to the payment licenses that support our product, we comply with key international regulations such as GDPR and PCI/DSS, ensuring the highest standards of data security and financial integrity.

Frictionless security with Trusted Device

Transparency is essential to earning and maintaining your trust. That’s why we’ve embedded security into the core of the AstroPay experience—removing unnecessary friction while ensuring strong protection in every transaction.

A key part of this approach is Trusted Device, a custom authentication system that removes the need for passwords.

Instead of relying on traditional login methods—which can be cumbersome, vulnerable to attacks, and sometimes easy to bypass—Trusted Device uses your personal device as a security anchor. This ensures that only you can access your account and approve transactions.

This system, set up when you first create your AstroPay account, stores security elements directly on your device.

Biometric authentication, such as fingerprint or facial recognition, is the primary way we verify access. If biometrics are unavailable, a personal PIN can be used as a secondary option.

Designed under our “security by design” principle, Trusted Device ensures that the simplest authentication method is also the most secure.

By eliminating passwords, we remove one of the most common security vulnerabilities—reducing the risk of phishing attacks, credential leaks, and unauthorized access.

Protection of users and businesses

Protecting your money is a core pillar of our security strategy.

Unlike traditional banks that lend out customer deposits, we follow a different model—one that prioritizes full liquidity and accessibility.

Every dollar, euro, or peso in an AstroPay account is fully backed and always available, ensuring that users can access their funds instantly, without restrictions or delays.

This eliminates risks associated with traditional banking, where institutions lend deposited funds—potentially leading to liquidity shortages during times of economic uncertainty.

With AstroPay, your money is never at risk of being lent out. Your funds remain safe, available, and protected from external financial instability.

By maintaining full liquidity and implementing advanced security measures, we go beyond standard financial institutions to provide a secure, transparent, and reliable payment environment.

As financial regulations evolve, we will continue to adapt and innovate—refining our processes, adopting the latest security technologies, and working closely with regulators and industry partners.

Security shouldn’t be a barrier—it should be a seamless part of your experience, so you can focus on growing your business.

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