PRIVATLIVSPOLITIK STORBRITANNIEN & RESTEN AF VERDEN

Ikrafttrædelsesdato: 18. marts 2024

1. INTRODUKTION

Hos AstroPay forstår vi vigtigheden af at behandle personlige data fra vores forretningspartnere, besøgende på webstedet og andre personer, som vi kan interagere med, såsom potentielle brugere med, på en fortrolig og privat måde. AstroPay er forpligtet til at følge kravene og forpligtelserne i forbindelse med databeskyttelse i overensstemmelse med gældende lovgivning, herunder (i) UK Data Protection Act 2018; og (ii) EU-lovversionen af General Data Protection Regulation ((EU) 2016/679) som ændret og vedtaget ved britisk lov i henhold til afsnit 3 i Den Europæiske Union (udtrædelseslov) 2018 („UK GDPR“). Derfor har vi sikre og tilstrækkelige databehandlingsprocedurer på plads. AstroPay er en forkortelse for og varemærket for AstroPay Group, under hvilket de juridiske enheder Larstal Limited, C/O Kirk Rice LLP Victoria House, 178- 180 Fleet Road, Fleet, England, GU51 4DA, virksomhedsregistreringsnummer 11970628, („Larstal Limited“) og AP Global Corporation LLP, 4 King's Bench Walk, Temple, London, EC4Y 7DL, England, virksomhedsregistreringsnummer OC346322 („AP Global“) hører hjemme. Af hensyn til mærket og den generelle genkendelighed omtales Larstal Limited og AP Global som AstroPay i denne privatlivs- og cookiepolitik („Politik“). Den dataansvarlige for behandlingen af dine personoplysninger er AP Global. Herunder har AstroPay givet et overblik over de behandlingsaktiviteter, hvor personoplysninger behandles, herunder bl.a. formålet hermed og retsgrundlaget. Hvis du har spørgsmål om denne politik, eller du ønsker at udøve dine registreredes rettigheder i henhold til kapitel III i den britiske GDPR og i henhold til afsnit 8 i denne politik, bedes du kontakte AstroPay ved at sende en e-mail til dataprotection@astropay.com.

2. KATEGORIER AF PERSONOPLYSNINGER, FORMÅL OG RETSGRUNDLAG

2.1 Besøgende på webstedet. Når du besøger AstroPay's hjemmeside: www.Astropay.com („Webstedet“), behandler AstroPay personoplysninger om dig, for eksempel cookies, browsertype og -version, IP-adresse og besøgets længde. Formålet med brugen af cookies er, at forbedre din brugeroplevelse på vores hjemmeside, at levere funktionalitet, at generere statistik, at målrette markedsføringen af vores produkter til dine behov og at huske dine præferencer. Du kan finde flere oplysninger om din brug af cookies i afsnit 7 nedenfor. Retsgrundlaget for behandlingen af dine personoplysninger er AstroPays legitime interesser, og det er AstroPays vurdering, at vores legitime interesser tilsidesætter dine interesser eller grundlæggende rettigheder og friheder ikke tilsidesætter disse interesser i henhold til artikel 6, stk. 1, litra f), i den britiske GDPR. De legitime interesser, der forfølges, er at give dig et websted, der fungerer optimalt, en god websideoplevelse og markedsføringsaktiviteter. I visse tilfælde er retsgrundlaget for behandlingen af dine personoplysninger i denne henseende dit samtykke, som du vil blive bedt om at give, når du besøger hjemmesiden, i henhold til artikel 6, stk. 1, litra a), i den britiske GDPR.

2.2 Kontaktpersoner hos en forretningspartner og andre personer, som AstroPay interagerer med. Som kontaktperson hos en forretningspartner og som andre personer, vi interagerer med, f.eks. forhandlere, tilknyttede virksomheder eller potentielle Brugere, behandler AstroPay dine personoplysninger, når du kommunikerer med AstroPay, f.eks. via e-mails i forbindelse med AstroPays eksisterende kontraktforhold til den virksomhed, du er ansat i, eller i forbindelse med indgåelse eller opsigelse af en kontrakt. AstroPay behandler almindelige personoplysninger om dig, herunder dit navn, e-mailadresse, telefonnummer, stilling mv. Retsgrundlaget for en sådan behandling af dine personoplysninger er, at behandlingen er nødvendig med henblik på legitime interesser, som AstroPay forfølger, og det er AstroPays vurdering, at vores legitime interesser går forud for dine interesser eller grundlæggende rettigheder og friheder, jf. artikel 6, stk. 1, litra f) i den britiske GDPR. AstroPays legitime interesser er opfyldelse af vores kontraktlige forpligtelser, opretholdelse og forbedring af forretningsforbindelser, fakturering for de tjenester, din virksomhed leverer til AstroPay og/eller omvendt, kommunikation med dig, hvis du har spørgsmål relateret til vores tjenester eller omvendt, og til dokumentationsformål, hvis du skriftligt accepterer spørgsmål vedrørende vores tjenester via e-mail. I nogle tilfælde er behandling af personoplysninger nødvendig for at overholde en juridisk forpligtelse, som AstroPay er underlagt. I sådanne tilfælde er retsgrundlaget for behandlingen artikel 6, stk. 1, litra c), i den britiske GDPR.

2.3 Online kontaktformularforespørgsler og live chat supportfunktion. Når du bruger vores online kontaktformular eller vores live chat supportfunktion, behandler vi de oplysninger, du giver, for at håndtere dine henvendelser, såsom navn, e-mailadresse, telefonnummer og indholdet af din forespørgsel. AstroPay behandler ikke særlige kategorier af personoplysninger (følsomme personoplysninger) om dig, f.eks. sundhedsoplysninger, medmindre du har givet os sådanne oplysninger i din henvendelse. AstroPay opfordrer dig til ikke at indsende sådanne følsomme personoplysninger. Retsgrundlaget for behandlingen af personoplysninger er AstroPays legitime interesser, og det er vores vurdering, at vores legitime interesser tilsidesætter dine interesser og grundlæggende rettigheder og friheder i henhold til artikel 6, stk. 1, litra f), i den britiske GDPR. De legitime interesser, der forfølges, er at yde støtte til vores forretningspartnere ved at besvare henvendelser og forretningsudvikling.

2.4 Sociale medier. Vi bruger visse sociale medier til at komme i kontakt med vores kunder og potentielle kunder samt fremme vores markedsføringsinitiativer. Hvis du har været på disse websteder og „synes godt om“ eller „fulgt“ vores fanside eller har været i kontakt med os via disse websteder, behandler vi dine personlige data. Vi behandler kun oplysninger om dit navn og din e-mail. Hvis du kontakter os via sociale medier, behandler vi dine oplysninger baseret på vores interesse i at kunne kontakte dig og besvare dine henvendelser (GDPR art. 6, stk. 1, litra f)). Oplysningerne kommer fra dig og de sociale medier, som du kontakter os igennem. Vi har et såkaldt fælles controllerskab med de sociale medier, som vi bruger, da vi begge bruger dine data til vores egne formål. Du kan læse mere om de sociale mediers behandling af dine personoplysninger i følgende:

  • Facebook's Privacy Policy and about Facebook’s joint controllership here.
  • LinkedIn´s processing of your personal data in LinkedIn’s Privacy Policy and about LinkedIn’s joint controllership here.
  • Pinterest´s processing of your personal data here and about the joint controllership here.
  • YouTube´s processing of your personal data here.
  • Twitter´s processing of your personal data here.
  • Tik Tok´s processing of your personal data here and about the joint controllership here.

Information processed in connection with social media that involves direct communication via the social media is deleted immediately. Posting on, for example, Facebook pages or in public groups are not deleted as a post or comment on Facebook pages or in public groups is considered public spaces. You can read about public spaces here.

3. RECIPIENTS OF YOUR PERSONAL DATA

Where relevant, AstroPay may disclose or transfer your personal data to affiliates of AstroPay, business partners or other collaborators for business purposes. Such third parties also include social media providers, as described in section 6 below. In certain specific cases, e.g., in connection with disputes, including when the disclosure of your personal data is necessary for the establishment, exercise or defense of AstroPay’s legal claims, AstroPay may disclose your personal data to our advisers or other relevant third parties provided it is deemed necessary and lawful. Certain recipients process personal data on behalf of AstroPay and may only process your personal data in accordance with documented instructions given by AstroPay and further terms and conditions stated in a data processing agreement entered into with AstroPay. These data processors are not permitted to process your personal data for their own purposes.

4. TRANSFER OF YOUR PERSONAL DATA TO A THIRD COUNTRY (OUTSIDE OF EU/EEA)

In certain cases, your personal data may be transferred to countries outside of the EU/EEA. AstroPay ensures that such transfer will be carried out in accordance with the applicable data protection laws. This entails that any party outside of the EU/EEA that will receive your personal data will ensure an adequate level of protection, for example, by entering into the EU standard contractual clauses (“SCCs”) and the UK international data transfer addendum (“IDTA”) with AstroPay. AstroPay will ensure the implementation of supplementary safeguards if deemed necessary in the specific case. You may receive a copy of the legal basis for transfers upon request. Please contact dataprotection@astropay.com.

5. STORAGE OF YOUR PERSONAL DATA

AstroPay will only store your personal data as long as it is deemed necessary to fulfil the purposes for the processing of your personal data.

5.1 Website visitors Personal data collected via cookies through use of our website are stored for different periods depending on the type and purpose of the cookie in question. See section 7 below. Personal data collected in relation to the use of social media will be erased when the content is deleted or when you withdraw your response to our content (likes, sharing, etc.). See more in section 6 below. 

5.2 Contact person at a business partner and other persons we interact with. If you are a contact person at a business partner or other persons we interact with, AstroPay will store personal data about you as long as AstroPay communicates with you because you are AstroPay’s point of contact, 3 years after termination of the contractual relationship, or until it is no longer necessary for the establishment, exercise, or defense of a legal claim. 

5.3 Inquiries via online contact form and communication via live chat function. The inquiries and communication, e.g. from potential customers, will be deleted 1 year from the inquiry is resolved, unless it is deemed necessary to store such inquiries for documentation purposes e.g., due to a dispute, including for the establishment, exercise or defense of legal claims. 

5.4 Bookkeeping material AstroPay will store your personal data to the extent it is necessary for bookkeeping purposes necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. Such personal data will be stored for a period of 5 years from the end of the financial year to which the accounting records relate. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

6. SOCIAL MEDIA

Our website uses social media plug-ins (“Plug-ins”) from the social networking sites Facebook, Instagram, LinkedIn, YouTube, TikTok, and Twitter. When you visit our social media sites on Facebook, Instagram and LinkedIn or our Website where social media Plugins have been installed, our social media service providers collect and process your personal data using cookies, subject to your consent to the service provider, as applicable. Such collection and processing take place even if you have no account on the social media. If you access our website using such a Plug-in, your browser will contact the server of the underlying social networking site, load the visual presentation of the Plug-in, and present it to you. While this is happening, the social networking site receives information concerning your visit to our website, as well as further data such as your IP address. AstroPay receives anonymous demographic and geographic statistics from the social media on the visitors on our website and our social media sites. AstroPay is a joint data controller with our social media providers for personal data collected and processed in connection with your visit to our social media sites and our website. It means, among other things, that you may contact both AstroPay and the social media providers to exercise your rights under the UK GDPR. The social media providers have primary responsibility for ensuring compliance with the UK GDPR and responding to requests from visitors on their sites. If you are registered as a user of the special media providers, you may exercise your rights via your account settings on their sites. We have no influence on the amount of data that social networking sites collect via an active Plug-in. For more information, please consult the relevant data privacy notice: 

Facebook: www.facebook.com/policy

Instagram: https://help.instagram.com/519522125107875/?maybe_redirect_pol=0 

LinkedIn: https://www.linkedin.com/legal/privacy-policy 

YouTube: https://www.youtube.com/intl/ALL_ie/howyoutubeworks/our-commitments/protecting-user-data/

TikTok: https://www.tiktok.com/legal/privacy-policy-eea?lang=en

Twitter: https://twitter.com/en/privacy.

7. USE OF COOKIES

When you visit www.AstroPay.com for the first time, you will be asked to give your explicit consent to the use of cookies on the Website or decline the use of all or some of the cookies. Please note that the use of functionality cookies does not require your consent, as such cookies are necessary for the function of the Website. We encourage you to accept the cookies used by the Website, because it will help us improve you and other people’s experience when visiting the Website. If you decline the use of cookies, there may be a variety of functionalities on the Website, which you cannot utilise. When you use our website, we do not register any information that can identify you directly, such as name and address. However, we register how you navigate around the site, so we can learn more about how our site is used, and we register your IP-address, which can identify indirectly.

7.1 What are cookies. A cookie is a text file that is sent to your browser from our website and saved on your computer, phone or whichever device you use to access the internet. However, the meaning of the word “cookies” in this Policy and in the cookie consent text also includes other kinds of automated data collection, e.g. Flash-cookies (Local Shared Objects), Web Storage (HTML5), JavaScript’s or cookies placed by the use of other kinds of software.  There are basically two types of cookies – so-called session cookies and persistent cookies. Session cookies are information units that are deleted when you close your web browser. Persistent cookies are information units that are stored on your computer until they are deleted. Persistent cookies delete themselves after a certain period but are renewed each time you visit the Website. AstroPay uses both session and persistent cookies. Read more about this below in section 7.6 where you will also find an overview of the specific cookies we use.

7.2 The purpose of cookies. Cookies may be used for a number of purposes, but in essence they are used to save information about your activity on the internet. Cookies contain information that later in time can be read by a web server on the domain that issued the cookie in question. This means that the relevant website remembers you the next time you visit it. We collect information via cookies in order to improve your user experience on our website and products, to provide and improve usability and functionality, to generate statistics, analysis and website performance reviews, to remember your preferences, marketing purposes, tracking of your location and to customize our advertising on social media platforms. The benefit for you is that you will save time next time you visit the Website, as you do not have to enter the same information again and that the content will be adjusted to your preferences.

7.3 How long are cookies stored? Cookies can be stored for varying lengths of time on your browser or device. Session cookies are deleted from your computer or device when you close your web-browser. Persistent cookies will remain stored on your computer or device until deleted or until they reach their expiry date. Find information on the specific retention periods of the various cookies in the cookie declaration below.

7.4 Types of cookies. There are 4 varieties of cookies which operate on our website: 

7.4.1 The essentials. Some cookies are essential for you to be able to experience the full functionality of our website. Without these cookies, most parts of our website will not work as they should.

7.4.2 The customizers. These cookies (also called functional cookies) allow our website to remember your preferences, helping you to customise your experience. That way we can remember you when you return to our website, avoid showing you notifications you have already seen and dismissed, show you payment options and offers available in your country or specifically for you, provide you with Live Chat Support and other services of the sort. 

7.4.3 The performance improvers. These cookies tell us about how you use the Website and they help us in making it better. For example, these cookies count the number of visitors to our website and see how website visitors move around when they are using it. This gives us invaluable information to understand user preferences and design to improve our website accordingly. These are the cookies that allow us to give you a better service every day. 

7.4.4 The advertisers. These cookies (also called advertising cookies) are used to track the effectiveness of our ad campaigns on third party websites, which you may have seen or even got to know about AstroPay through them. These cookies are placed on our website by our third-party service providers, may remember your web browsing activity and may be used to understand your demographics, such as age and gender.

7.5 Third party cookies. In order to further develop and improve the Website, we use cookies from certain third parties. The purposes are preparation of statistics and analyses of online behavior. The third parties place the cookies on your computer on our behalf and prepare the statistics, etc. Third parties used are listed in the cookie declaration below.

7.6 Cookie declaration. Cookie declaration last updated on 16th September 2022 by WordPress.org:

Cookie Name Operator Purpose Retention Period
amp_* Amplitude Analytics and attribution 1 year
_fbp Facebook Store and track visits across websites 3 months
_ga Google Analytics Store and count pageviews 13 months
_gat Google Analytics Read and filter requests from bots 3 hours
_gid Google Analytics Store and count pageviews 1 day
GCLB Google Cloud Platform To provide load balancing capabilities without affecting the user experience Session
kv_id Kochava Analytics and attribution 13 months
rbzid Reblaze Analytics and attribution Session
rbzsessionid Reblaze Analytics and attribution Session
singular_device_id Singular Analytics and attribution 1 year
SL_C_*_DOMAIN Smartlook Temporary cookie is used to detect base domain Session
SL_C_*_KEY Smartlook Session recording and Analytics 13 months
SL_C_*_SID Smartlook Session recording and Analytics 13 months
SL_C_*_VID Smartlook Session recording and Analytics 13 months
wordpress_test_cookie WordPress Read if cookies can be placed Session
wp-settings-* WordPress to store user preferences 1 year
wp_lang WordPress Core (language preferences) To store language preferences Session
_icl_visitor_lang_js WordPress WPML Stores the redirected language. This cookie is enabled for all site visitors if you use the Browser language redirect feature 1 day
wpml_browser_redirect_test WordPress WPML Tests if cookies are enabled. This cookie is enabled for all site visitors if you use the Browser language redirect feature Session

7.7 Removal of cookies. You can always reject or deselect the location of cookies on your computer by changing the settings in your browser or by visiting the permanent representation of the cookie banner available on our website. Please note that if you opt out, there are many features and services on our website that you cannot use because they require the Website to remember the choices you make. Cookies that you have previously accepted can easily be deleted subsequently. If you use a computer with a newer browser, you can delete your cookies using the shortcut keys: CTRL + SHIFT + Delete. If the shortcut keys do not work and/or if you use a MAC, you must start by finding out which browser you are using, and then click on the relevant link with guidelines on how to opt out of cookies: Guidance – Firefox Guidance – Google Chrome Guidance – Edge Guidance – Safari Guidance – MS Edge. Note that if you use multiple internet browsers, you must delete cookies in all your browsers.

8. YOUR RIGHTS

AstroPay has implemented a number of measures to protect your personal data and ensure your rights. As a data subject, you can exercise the rights listed below. Please note that certain limitations may apply to your ability to exercise these rights, for example, when your right to obtain the information is found to be overwritten by essential considerations of private interests. As a data subject you have the following specific rights, unless otherwise exceptionally provided by the data protection legislation: Right of access, Right of rectification, Right of erasure (“right to be forgotten”), Right to restriction of processing, Right to data portability, Right to object, Right to complain to the UK regulator for data protection issues.If you disagree with the way in which AstroPay processes your personal data, you may file a complaint with the Information Commissioner’s Office (“ICO”), the UK regulator for data protection issues, using the contact details that are available at www.ico.org.uk. However, we hope that you will contact us first, using the below contact details, so that we may reach agreement. Right to withdraw a former consent. If the processing of your personal data is based on your consent under Art. 6(1)(a) of the UK GDPR, you have the right to withdraw your consent at any time. Please note that your withdrawal does not affect the lawfulness of the previous processing of your personal data which until your withdrawal has been based on your consent. If you wish to exercise any of the above-mentioned rights, or if you wish to withdraw a former consent, you are welcome to contact us at dataprotection@astropay.com. To process your request, we need you to provide us with the following information: 

  1. full name, address, contact telephone number and email address.
  2. Photocopy or scanned image of one or both of the following: 1) Proof of Identity, e.g. passport, photo driver’s license, national identity card, birth certificate. 2) Proof of Address, e.g. utility bill, bank statement, credit card statement (no more than 3 months old); current driver’s license;
  3. If you do not provide us with the above information (i+ii), AstroPay cannot identify you and is thus unable to handle your request.

9. QUESTIONS OR COMPLAINTS

If you have any questions relating to this Policy, you wish to exercise your rights as mentioned above, or you disagree with the way AstroPay processes your personal data, you can contact AstroPay at dataprotection@astropay.com. You can also file a complaint to the ICO, which is an independent public authority that is responsible for monitoring and enforcing the application of the UK GDPR. The ICO’s contact information is available on its website: www.ico.org.uk.

10. AMENDMENTS ON THIS POLICY

AstroPay has the right to modify this Policy regarding new technologies, regulatory requirements, or other purposes. For this reason, please visit this page periodically. Below is highlighted the date when the last version of this Policy has been uploaded.Date of the most recent version of this Policy: April 2024.